FAQ


I received a confirmation email from FoodTrucks.com, but the restaurant doesn’t have my order. What should I do?

If the FoodTruck you ordered from does not have your order, then contact us immediately for more information.

I’m not 100% satisfied with the food I received from my order through FoodTrucks.com. What should I do?

If there was a problem with the way the order was put together, taste, etc., please reach out to the food truck you ordered from. You should be able to see their phone number in the confirmation email we sent or you can do a quick search to find it. If you have additional issues, please contact us directly.

Why should I order my food from FoodTrucks.com when I could just call ahead?

Most food trucks do not offer call ahead orders. Unlike restaurants, they lack the staff and the bandwidth to take orders themselves. The food trucks in our directory have signed up to use the service to help people like you order their food when it’s convenient. Our goal is to make things as easy as possible for both you and food truck owners.

How much does it cost to order my food through FoodTrucks.com?

FoodTrucks.com is 100% free for you to use. We don’t charge customers any fees. All you have to do is place your order and pay for your food at the food truck.

Is my payment information always secure?

Yes. We use the highest security standards to make sure your credit card information is safe and secure in our system. Encrypted with SSL encryption, your information is as safe with us as any other online site.

How much time can I save using FoodTrucks.com?

Most of us lead busy lives, and our goal is to shave off as much time as possible. On average, our customers save 10-15 minutes by ordering ahead.

There’s a new food truck in my area, when will it be added to FoodTrucks.com?

We work tirelessly to expand our database to ensure the most popular food trucks are in our selection. We hope to continue to expand our database, so we never miss a beat.

If I have questions or comments for you guys, who do I contact?

We love to hear from our customers! Reach out to us directly through our contact us page and we’ll get back to you as quickly as we can.